Returns & Exchanges
At dresmy, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Label and Ship
Download and print your prepaid shipping label, attach it securely to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing